Privacy Policy

Effective: 01 September 2025

zenoglyph.com respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect your name, email address, account details, IP address, device information, and usage data when you use our services. Cookies and analytics tools may also be used to understand how visitors interact with our site.

How We Use Information

We use the information we collect to:

• Provide and improve our services
• Process payments through PayPal
• Prevent fraud and maintain security
• Respond to support requests
• Comply with legal obligations
• Use aggregated, non-identifiable data to guide internal marketing strategies

Any information used for marketing insights is processed internally and never sold or shared with external parties.

Payments

All payments are processed securely through PayPal. We do not store your credit card or bank details. PayPal only shares the information needed to confirm your payment.

Sharing with Third Parties

We only share your information with trusted third parties who help us operate our services (for example, PayPal for payment processing, or analytics providers).

Data Storage and Transfers

Your data may be stored or processed outside of Australia. By using our services, you consent to such transfers where necessary.

Your Rights

Under the Australian Privacy Act, you may request access to the information we hold about you, request corrections, or lodge a complaint. We will respond within a reasonable timeframe.

Cookies

zenoglyph.com uses a small number of cookies to operate reliably and securely. Specifically:

• Essential session cookies (for example, a PHP session cookie) to keep you logged in, remember your account between page loads, and help protect your account from misuse.
• Functional cookies that remember selected preferences (such as theme). Some preferences are stored in your browser’s localStorage instead of cookies.
• Payment cookies used by PayPal during checkout. These are set and controlled by PayPal to complete subscriptions securely.

We do not use advertising cookies. We may use limited first‑party analytics to analyze site traffic in aggregate to improve the service.

You can block or delete cookies in your browser settings. Essential cookies are required for sign‑in and subscriptions; if you disable them, you may be unable to log in or complete payments.

Data Retention

We keep personal information only as long as needed to provide services or as required by law. When no longer required, it will be securely deleted.

User Content

Your charts remain private unless you explicitly consent to share them in the gallery area. Shared charts can be viewed by others.

Data Security

We employ reasonable security measures to protect your data and continuously work to improve our safeguards.

Changes

This policy may be updated from time to time. Continued use of the service after changes become effective signifies acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please use our contact form.